All our drivers are fully insured against any damage which may be caused to your vehicle on the public highway, subject to the exceptions referred to in paragraph 3 below. During our normal operations our drivers may carry other members of our staff with them for training or logistical reasons. There are no refunds for early returns.Ĭ) We may retain your vehicle until you have paid the full amount due (including valeting charges and electric vehicle charging fees)Īlthough we will generally keep your car at the same secure compound for the duration of the booking period we may move vehicles if we need to and reserve the right to move vehicles to our overflow car parks elsewhere in the vicinity. We may then make arrangements for its disposal to cover our costs (but we will take reasonable steps to contact you before doing so) in accordance with the Torts (Interference with Goods) Act 1977. Failure to do so may prejudice subsequent claims.Ī) We will take all reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us your key, or from when we collect your key, if you have left it with a third party such as a hotel receptionist.ī) If you park for longer than the period you have booked for, we will charge you for the extra days at the full daily price that applies at the time and if you have not claimed your vehicle within a reasonable time after the end of your booked period or contacted us to agree a new arrangement we can regard your vehicle as having been abandoned. inspect your vehicle and report any damage to our representative before you leave.pay any supplementary parking charge and any valeting charges or electric vehicle charging fees due (see 2 c) below).We may refuse to hand over the vehicle if you can not establish to our reasonable satisfaction that you are entitled to it. produce the bar-coded card you were given when your car was left with us.Then, once you have made contact with our representative, you must: On your return to the UK please follow the procedures referred to in paragraph 1 a) above.Tell us about any non-standard vehicle immobiliser or security features. hand your vehicle key and the car park entry ticket issued at the barrier (if any) to our representative.present your email confirmation (or quote your booking reference) to our representative (or hotel reception).Your personal possessions and luggage are your responsibility at all times. remove your luggage and any personal possessions which you may need for your trip from your vehicle.comply with any instructions or advice given by authorised persons or signage with regard to making available your car for photographic inspection, routes which are to be followed to the designated drop-off area and parking bays which are to be used including, where there is a CCTV inspection bay present (which will be clearly signposted), following the instructions displayed at its entrance.On arrival at the airport, our car park, or your hotel (as the case may be) you must:.Make sure your vehicle is in a roadworthy, safe and legal condition with full insurance, road tax and MOT.If in doubt call 03333 222 333 for assistance. It is important that you follow these closely. Please refer to the email you receive from us acknowledging your booking for details of collection and delivery procedures.They apply only to direct bookings, not where a booking is made through a third party which has sub-contracted its obligations to us or which acts as our agent. We’ve tried to make them short and as easy to read and understand as possible. Please read these Terms and Conditions carefully before handing over your key.
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